How to update your profile or company account name

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This guide will help you update your personal profile details or your company account for Maybe*. Whether you need to change your email address, update your name, or modify the account name associated with your business, this guide provides step-by-step instructions to ensure a smooth process.

Updating your profile or company account name on Maybe* is a straightforward process that can be done directly from your profile page. This feature allows you to keep your personal and business information current, ensuring seamless communication and account management.

To update your personal profile details such as your name, email address, or password:
- In your Maybe* account select ‘Configure’.
- Navigate to the 'Profile' section.
- Here, you can edit your user details, including your name, email address, and password.
- Make the necessary changes and save your updates.
To update your company account name or account number:
- Access the same 'Profile'.
- Locate the section for Business Name.
- Update the account name and select ‘save changes’.

Troubleshooting

Issue	Possible Cause	Suggested Solution
Unable to update email address	Email format is incorrect	Ensure the email address is correctly formatted
Changes not saving	Network issue or session timeout	Check your internet connection and try again
Incorrect account name displayed	Delay in system update	Refresh the page or log out and log back in

Updating your profile and company account name ensures that all your information is up-to-date, which is crucial for effective communication and account management on the Maybe* platform.

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